Q1 : Can I get a product sample? A1 : Yes, of course. We will make sample after you paid mould cost. And we will take picture for your check.If you need physical sample, we will send you by freight collect. Q2 : I need some very urgent, how fast you can produce it? A2: For most items, it will need only 4-7 days when in a rush. Depending on your item, we will check schedule and get a fastest production time for you. Q3 : I received, but it’s wrong, how could I do? A3 : If we made products wrong with our artwork or production plan, we’ll re- make for you freely. Q4 : What about the lead time? A4 : Sample time is 7-9 days. Bulk production takes 25-30 days, depending on your design and quantity. Q5 : How to proceed an order for custom pin badges ? A5 : Easy steps: Send us your design/logo, give us the size and quantity. Approve your quote and we’ll create a realistic proof / an artwork from your sketch/design or logo. Make the necessary revisions and approve your proof/artwork for production. Q6 : Could I put my own logo on the product I purchase? A6 : Yes,customers ‘ logo can be printed ad your request. Q7 : Could you show us the design with our logo before we make payment? A7 : That is no problem,we can do rough design to show how it look.
