We are a trade company which established on 2012,located in Shenzhen
Q2
How can I get sample to check quality ?
A2
Most product’s sample is free, please feel free to ask sales about freight cost for delivering sample to your country.
Q3
What payment way I can do ?
A3
We strongly recommend pay on Alibaba, it has guarantee for customer, but if you want pay by T/T, Paypal, we also support it !
Q4
When my order can be sent out after finished payment?
A4
Normally customers’ orders been sent out within 5 werktags, If you did not see any photos or tracking number about your order been sent out within 10 werktags, you can ask for full refund and 3% compensation, this is our company’s policy to guarantee every customers’ right.
Q5
Which ways your company deliver my goods?
A5
The most commonly used way is DHL, and sometimes if Fedex/TNT/UPS/DPEX/Ali Express are much cheaper then we choose better price way for customers, and if your order exceed 10cubes, we will suggest delver by Train or Air or Sea, which much cheaper;
F6
What is your company’s after sale service
A6
We check quality before send out to customers, because we know it is almost impossible for customers to send unqualified products back for change, and pack goods inside tough carton to lower transportation risk, and our reject ration always under 1%, if any products is unqualified, you just take photos or videos to us, we will send you replacement;
