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Q1. Can I have a sample order ?
ΕΝΑ: Ναί, we welcome sample order to test and check quality. Mixed samples are acceptable.

Ε2. What about the lead time?
ΕΝΑ:Sample needs 5-7 ημέρες, mass production time usually needs 30 ημέρες .

Ε3. Do you have any MOQ limit ?
ΕΝΑ: Low MOQ, 1pc for sample, checking is available.

Q4. How do you ship the goods and how long does it take to arrive?
ΕΝΑ: We usually ship samples by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. Mass orders usually go by sea.

Q5. How to proceed an order ?
ΕΝΑ: Firstly let us know your requirements.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Ε6. Is it OK to print my logo on product?
ΕΝΑ: Ναί. Please inform us formally before our production and confirm the design firstly based on our sample.

Ε7: How to deal with the faulty?
ΕΝΑ: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. Για
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.