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1) q: ¿Es usted una fábrica o una empresa comercial??
A:We are a OEM/ODM factory.Marvel is one of the biggest manufacturers of LCD digitalsignage products supporting China and the global.
2) q:Qué métodos de pago acepta su empresa?
A:We accept most of the payment methods,but mainly accept T/T,carta de crédito,Western Union,Paypal or Alibaba Assurance Payment.
3) q:¿Cuál es el tiempo de garantía para sus productos??
A:1 year full warranty is quoted normally. But customer can choose to extend warranty to 2 años, 3 años.
4) q:what brand of screen are you using?
A:we are using A+ level full new original LCD panel .
5) q:When will you make the delivery?
A:We can make the delivery within 5-25 working days according to different models and quantities of your order.
6) q: Which shipping can we provide?
A:We will offer different delivery options for customers: Rápido, air, sea, coche, or the delivery handeled by customer’s own
forwarder.
7) q:I want to have an sample,can you provide?
A: we are very glad to provide samples for testing and qualification. All samples should be paid before shippment, and the samples price is a little higher than mass production. When the mass order placed, we can return you the samples cost. You can buy the samples from us directly using T/T, western uion, or paypal.
8) q:I bought this LCD display how to use and install it?
A:To help customers use our products better, we have recorded and upload some video guidance and we have overseas support engineer team, all of whom can speak and write English.