OEM 100% Natural Organic Matcha Green Tea

1.HOW TO PLACE MY ORDER?
No matter sample order or bulk order, Qinshantang will draft an online contract with you via Alibaba Trade Assurance(free order protection service). Please contact us to place your order.

2. WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept online payment of VISA,Mastercard,e-checking,T/T

3. WHERE DO YOU SHIP TO?

We ship to USA, Canada, Sudamerica, Europa, Australia, New Zealand, Sudáfrica, Hong Kong, Taiwan, Singapore and Japan. If your country is not listed here, por favor contáctenos.

4. WHAT SHIPPING METHODS DO YOU USE?
1-300KG: DHL Global AIR EXPRESS(default option), EMS EXPRESS
Above 300KG: Please contact us.

5. How Much to Charge for Shipping?
DHL company give us a big discount for weight over 20KG. Please contact us for the details.

6. HOW TO CALCULATE THE WEIGHT OF SHIPMENT?
The volumetric or dimensional weight is calculated and compared with The actual weight of the shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost.
PS. The volumetric weight of a shipment is a calculation that reflects the density of a package. A less dense item generally occupies more volume of space, in comparison to its actual weight.

7. HOW TO TRACK MY ORDER?
You can check the shipping status in your end of Alibaba order history.
Anyway, we will send you the tracking information once your products have shipped.

8. WILL I NEED TO PAY ANY CUSTOMS DUTIES ON INTERNATIONAL SHIPPING? CAN IT BE AVOIDED?
There is potential that your order may be assessed for duties and/or taxes. This is entirely dependent on your country’s import regulations. Typically, the higher the order value, the more likely it will be assessed for duties and/or taxes.
But there are some ways to reduce your chances of getting assessed. Please contact us for more details.

9. DO YOU PROVIDE SAMPLES?
Sí, we can offer you that from 10g free sample to MOQ1KG, please contact us for more information.

10. IS THERE ANY DISCOUNT?
Sí, for larger quantities, we can offer you a better price.

11. DO YOU PROVIDE THE SERVICE OF PRIVATE LABEL AND CUSTOMIZED PACKAGING?
Sí, it is our main business. We offer many resources to our clients. From full label design, embalaje personalizado, and marketing to ingredient procurement and mixing. We work hard to create an environment where our clients can come to us with a single idea and leave with a complete product ready for sale.

12. CAN YOU MAKE CUSTOM BLEND?
Sí, we can make your own custom supplement blends and formulations.