FAQ

1. How to get a quotation?

You can send us your material list to request for a quotation, or you can also simply send us the structural drawing and project information for complete formwork & scaffolding proposal via below contacts.

Phone: +86-512-65650586

Mobile: +86-18151096613

2. Quel est le délai de paiement?

By T/T or L/C.

3. What is the lead time?

For climbing formwork, self-climbing platform, plastic formwork we have stock in our warehouse. The preparation of loading will be within 10 à 15 journées.

For H20 timber beam, TECON-Form Shuttering, the lead time is from 15 à 25 journées.

For other system, the lead time is from 30 à 45 journées.

For more accurate lead time, please contact us for specific product based on your quantity.

4. What is the package method?

We have standard steel pallet, wooden pallet etc. which suits to container transportation.

5. Do you have any guarantee on the quality?

We have guarantees on the quality on different product basis.

6. Do you offer buy back system or rental business?

We offer buy back system on some of medium and big scale projects, but we do not have any rental business yet.

7. Do you have on-site supervision service?

Oui, we have on-site supervision service for most of our projects across the world except for a few restriction regions.

8. What benefit we can get from TECON?

From TECON, you can get full range of advanced system with excellent quality, our know-how and in-time service. They will lead to increased productivity, labor saving and great cost down on your site as a result.

9. Are you looking for agent or distributor in our country?

Oui, we are looking for agent or distributor worldwide based on win-win relationship. If you have such experience, capability of investment, as well as business plan & goal, we’d be glad to discuss with you in details. TECON has its special agent and distributor policy waiting to support your success in formwork & scaffolding industry.

10. How to purchase your formwork and scaffolding?

For any order you proceed with TECON will basically follow below steps.

Step 01. Confirm the PI based on our proposal after technical & commercial communication – by Customer, TECON Overseas Sales team and Technical team

Step 02. Make the deposit – by Customer
Step 03. Report on production schedule weekly until completion – by TECON Customer Care team

Step 04. Execute pre-shipment inspection – by Customer or Third Party Inspection company

Step 05. Effect the balance payment – by Customer

Step 06. Arrange the loading and shipment after balance payment – by TECON Customer Care team

Step 07. Submit the full set of shipping documents via courier after departure – by TECON Customer Care team
Step 08. Submit the full set of user manual, calculation, shop drawing and assembly drawings – by TECON Overseas Sales team
Step 09. Site supervision – By TECON Site Supervision team