Factory Supply Best Price Organic Matcha powder

שאלה 1: Do you accept Alibaba Trade Assurance?
כן, most our products are accepted via Alibaba Trade Assurance.

שאלה 2: Can I have free samples?
כן, we can supply the free 10-20g sample except high value products, but the shipping cost be paid by you. Generally USD45 for sample fee.

שאלה 3: How do I pay the sample fee?
Paypal,ווסטרן יוניון,T/T or just provide your courier’s account number, we prefer FEDEX.

שאלה 4: How do you treat quality complaint?
If quality problem caused by us after Third Party Test, we will send you free goods for replacement or refund your payment.

שאלה 5:What’s your MOQ and lead time?
Generally MOQ is 1kg, some low value products, MOQ is 25kg and lead time is within 4-5 workdays upon your payment.

שאלה 6: Which products you can export?
We are mainly exporting herbal extracts, amino acids, vitamins, cosmetics and APIs.

שאלה 7. Which countries did you export?
US,קנדה, הוֹדוּ, תאילנד,Vietnam.Taiwan, יפן, Poland, Spain, צָרְפַת, בְּרִיטַנִיָה, גֶרמָנִיָה, אִיטַלִיָה, Bulgaria, יָוָן, Hungary, אוֹסטְרַלִיָה, Iceland, Qata, Mexico, בְּרָזִיל, דרום קוריאה,Kuweit,
טורקיה,רוּסִיָה,Austria,Nigeria,Guatemala,Iran,Sweden,Phhilippines,Iraq, Pakistan, דרום אפריקה,Denmark,Kenya

שאלה 8: Which documents you can provide?
בְּדֶרֶך כְּלַל, we provide Commercial Invoice, רשימת אריזה, Bill of loading, COA , Health certificate and Origin certificate. If your markets have any special requirements, let us know.