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Q1. Posso ter um pedido de amostra ?
UMA: Sim, congratulamo-nos com a ordem da amostra para testar e verificar a qualidade. Amostras mistas são aceitáveis.

Q2. What about the lead time?
UMA:Sample needs 5-7 dias, mass production time usually needs 30 dias .

Q3. Do you have any MOQ limit ?
UMA: Quantidade mínima para pedido, 1pc for sample, checking is available.

Q4. How do you ship the goods and how long does it take to arrive?
UMA: We usually ship samples by DHL, UPS, FedEx ou TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. Mass orders usually go by sea.

Q5. How to proceed an order ?
UMA: Firstly let us know your requirements.
Em segundo lugar, citamos de acordo com suas necessidades ou nossas sugestões.
Thirdly customer confirms the samples and places deposit for formal order.
Em quarto lugar, organizamos a produção.

Q6. Is it OK to print my logo on product?
UMA: Sim. Por favor, informe-nos formalmente antes de nossa produção e confirme o design primeiro com base em nossa amostra.

Q7: Como lidar com o defeituoso?
UMA: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Em segundo lugar, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.