living room bedroom lights designers lighting gold black chandelier lamp round square luxury modern crystal led ceiling lights

Q1. Can I have a sample order for indoor light?

ΕΝΑ: Ναί, we welcome sample order to test and check quality. Mixed samples are acceptable.

Ε2. What about the lead time?

ΕΝΑ:Sample needs 7-10 ημέρες, mass production time needs 4-6 weeks for order quantity more than

Ε3. Do you have any MOQ limit for indoor light order?

ΕΝΑ: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

ΕΝΑ: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for indoor light?

ΕΝΑ: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Ε6. Is it OK to print my logo on led light product?

ΕΝΑ: Ναί. Please inform us formally before our production and confirm the design firstly based on our sample.

Ε7: Do you offer guarantee for the products?

ΕΝΑ: Ναί, we offer 2-5 years warranty to our products.

Ε8: How to deal with the faulty?

ΕΝΑ: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. Για defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.