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1) Q: Êtes-vous une usine ou une société commerciale?
UN:We are a OEM/ODM factory.Marvel is one of the biggest manufacturers of LCD digitalsignage products supporting China and the global.
2) Q:What payment methods your company accept?
UN:We accept most of the payment methods,but mainly accept T/T,L/C,Western union,Paypal or Alibaba Assurance Payment.
3) Q:How long is the warranty time for your products?
UN:1 year full warranty is quoted normally. But customer can choose to extend warranty to 2 années, 3 années.
4) Q:what brand of screen are you using?
UN:we are using A+ level full new original LCD panel .
5) Q:When will you make the delivery?
UN:We can make the delivery within 5-25 working days according to different models and quantities of your order.
6) Q: Which shipping can we provide?
UN:We will offer different delivery options for customers: Express, air, mer, car, or the delivery handeled by customer’s own
forwarder.
7) Q:I want to have an sample,can you provide?
UN: we are very glad to provide samples for testing and qualification. All samples should be paid before shippment, and the samples price is a little higher than mass production. When the mass order placed, we can return you the samples cost. You can buy the samples from us directly using T/T, western uion, or paypal.
8) Q:I bought this LCD display how to use and install it?
UN:To help customers use our products better, we have recorded and upload some video guidance and we have overseas support engineer team, all of whom can speak and write English.