Q:What’s the MOQ? A:MOQ is normally 100pcs, exact moq is depend on the product .
Q:How to choose materials？ A: Tell me about your market position, your customer base, we’ll tailor your business.
Q: Can I have a sample order? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. However customer has to pay for the product cost and shippingcost.
Q:Can I have my own customized product? A:Sure!We provide OEM&ODM service.
Q: How to guarantee the quality of products? A:Raw material inspection, production process inspection, production completion sampling inspection
Q.Can you offer accessories if some parts are damaged. A. Yes , we can offer you the accessories freely if they are damaged during shipping .
Q:What format of the file do you need if I want my own design? A: We have our own R&D people and designer. So you can provide JPG, AI,cdr or PDF, etc. We will draw artwork for mold or printing screen for your final confirmation before proceeding.
Q:Production Lead Time: A:1.High Season(September to April): 35-60 days 2.Low Season( May to August) :around 15-35 days
Q:Payment Terms: A.1.30% TT inadvance, 70% balance before delivery. 2. We can offer different pricing of FOB, CIF and C&F. 3. Cash, All Express Escrow, West Union, Money Gram, Bank Transfer and L/C are all available.
