Q1: You are manufacture factory or trading company?
A: We are manufacture factory. And you are welcomed to visit us at any time for inspection. The quality control flow and sales team will show you our professionalism. Also, you will get best and most competitive price after visiting us.
Q2: What the quality assurance you provided and how do you control quality?
A: Established a procedure to check products at all stages of the manufacturing process – raw materials, in process materials,validated or tested materials, finished goods, etc. SGS, BV and other testing are available for us. We could deal with you by Trade Assurance via Alibaba.
Q3: Is your price competitive compared with other companies?
A: Our business objectives are to give the best price with same quality and best quality with the same price. We will do everything we can to reduce your cost and guarantee you get the best product that you paid for.
Q4: Can you send engineers or whole team to install my project?
A: Yes, we will send you the detailed installation drawing and video for free, we can provide the service of installation, supervision, and training by extra. We can send our professional technical team to supervise installation on site overseas.
Q5: Do you accept container loading inspection?
A: You are welcomed to send an inspector, not only for the container loading, but any time during the production time.
Q6: Do you offer designing service for us?
A: Yes, we could design full solution drawings as your requirements. By using AutoCAD, PKPM, MTS, 3D3S, Tarch, Tekla Structures (X steel) etc., we can design complex industrial building like office mansion, super marker, auto dealer shop, shipping mall, 5 stars hotel.
Q7: What is the delivery time?
A: Delivery time depends on order quantities. In general, the delivery time to nearest seaport in China will be 30 days after receiving deposit.
Q8: How can you get a quotation for your projects?
A: You can contact us by email, phone, Alibaba TM, WhatsApp, Skype, Viber and so on 24*7 and you will get reply within 8 hours.
Q9: How to ensure the product you supply is what we want exactly?
A: Before placing order, our sales and engineers’ team will provide you the suitable solution according to your requirements. Proposal drawing, 3D drawing, Materials’ photos, finished projects photos are available, which will help you understand the solution we provided deeply.
