1. About the price: 1. Do you have a competitive price? Of course, we have own factory so we can offer the competitive price to you.and welcome visit our factory .
2. How can I get the discount? The discount is up to your order quantity. Small order will have higher price. Your rolling order can help you get a bigger discount. Delivery time, material and Graft will influence the price. 2. About the quality 1. How do you control the quality? Our factory has ten years experiences product manufacture. And all our workers are 10-20 years experiences in plush toys. We check the finish product one by one, make sure the quality is good. 2. How can I do if I receive the bad quality goods? Tell us how many pcs bad goods, sending us the photos, we will refund 2-10 times cost or remake the goods for you. 3. About the MOQ 1. What is your MOQ? To our old customers, there is no MOQ. 10 PCS, 100 PCS… IS OK. If you are a professional purchaser or specialize, we can do very small quantity for you. 500 pcs or 1000 pcs. We hope there will be a bigger one after that. Then there will not be MOQ to you. 4. About the delivery Time 1. Usually, it is 7-15 work days according to your quantity. 2. Your urgent order is acceptable, 10-30 days is ok. But you may pay more money. 5. How to get the Samples? Random sample: Normally we can arrange a random sample to you within 7 days. The shipping cost is bear by your side. For low cost and stock product, free sample for you; for higher cost product without any stock, a nominal fee will be charged but can be refunded to you in mass production. Custom sample: Send us your logo and other OEM requirement, then we will send you an e-proof and quotation for confirmation. Sampling will be arranged for you after payment receipt.
