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B. When can I receive my products?
Sample order need 3-7 dias .
Mass production need 20-30 workdays .according to the QTY.
Envio: 1)3 -5 workdays by express
2)5 -7 workdays by air
3)20-30 workdays by sea

C.Can you do OEM?
Sim, All OEM orders we could accept. Please send your artwork via”AI” ou “PDF” file, we will prepare the real samples for your
checking.

D.Can you do designs for me?
Sim, We have a strong research and development innovation team and we have many kinds of Sublimated flag artworks, such as Spring
series,
Fall Series, Halloween Series,Easter day Series and “X”mas Series..etc… Please tell me your ideas, we will do for you.

E: Can I get free sample? Or what is the policy of sample order in your company?
Our free sample policy. We will refund sample fee after our customer placing MOQ order to us.
For the flag sample, we will prepare the 3pcs samples for you.
For the flagpole samples,.Regular models can be provided with samples, if mold opening is required, specific discussion is
required.
Whatever flag or flagpole samples, the shipping cost should be freight collect.

F. Onde está sua fábrica? Can I visit it?
Our factory locate in Zhejiang Province, we are welcome our customer visit us anytime!
Our factory address is :No.72 South Jingjiang Road,Linhai City,Zhejiang Province
You can by CRH to Linhai station or by air line to Tai zhou air port.

G. What is the payment term that you can provide?
a.100% TT advanve payment for small order.
b.30% TT prepayment and 70% balance payment
c.Alibaba credit guarantee order is acceptable.
d.LC acceptable
e.E-checking acceptable

H: Do you have any warranty?
We will provide photos before shipping. When our customer receive product damage during shipping. Our customer has right to refuse
the product and take photo of damage product. We will ask express company paying for this.
Any damage or broken when product fair use, we will send free on next order.