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Q: Are you a trading company or manufacturer?

We are a 10-year manufacturer of automatic machines, and we also have our own international trading team.

Q: Wie lange ist Ihre Lieferzeit?

Usually it will be 3-5 days after confirmation of the payment, but still, it depends on your quantity of the order.

Q: What material is your machine made of?

Aluminium alloy framed and cold rolled steel.

Q: Can I get the sample?

Yes you can contact our sales to get the samples of raw materials, and please note your requirements. The sample will be free, but the express fee will be on you.

Q: Do you have a manual or operation video to let us know more about the machine?

Jawohl, we will provide you with product operation manuals and precautions, including drawings, daily operation videos, equipment adjustment videos, etc.

Q:Is engineer available for on site installation and training?

we cannot offer on site installation and training service, but we will provide online video support. After this serious period, we could send our engineer to your country for maintenance of the machine if necessary.

Q: How do we ensure the quality of the machine after placing the order? Before delivery, we will send you pictures and videos of the equipment for you to check the quality. You can also arrange the quality check by yourself or through your contacts in China.

Q: What about your warranty?

Our warranty will be one year.

Q: Can I put my logo on to the productions?

Jawohl, the logo could be customized, please send us your design.